Resources

Onward customers, click here for your OntarioNet Transition Guide

Fiber Optic Master Plan

This document outlines the City of Ontario's plan to build fiber optic infrastructure. The project provides high-speed communication links throughout the city, saving costs compared to leasing bandwidth. The network will allow the City to provide fast, affordable, and reliable internet access to residents and businesses. Additional benefits include reduced expenses, attracting industries, and improved efficiency. The City will have full control over the infrastructure, ensuring security and avoiding rising costs. It will support future initiatives like wireless networks for first responders and improved traffic management. The project is highly valuable for the City's development.

access the plan

Outreach Events & Programs

OntarioNet is a community-centered provider that values the opportunity to connect with our residents and businesses. Through in-person and digital engagement, we hope to provide our community with educational tools to help bridge the digital divide and keep our community safe while online. Our team attends various city-wide events, hosts educational seminars, and delivers informative presentations to Ontario schools and community organizations.

To request a digital literacy presentation for your school or organization, contact our outreach team at hello@ontarionet.com or 844-668-3423.

Upcoming Events

State of the City

March 19, 2025 | Ontario Convention Center

Frequently Asked Questions

OntarioNet, managed by the City of Ontario's Broadband Department, proudly controls its municipally owned and operated fiber optics network. Our mission is to deliver fast, affordable, and reliable internet to every resident and business in Ontario, enhancing community connectivity and efficiency.

As we transition from our previous provider, OntarioNet is excited to directly manage all aspects of our service—from customer support to network operations. This change allows us to tailor our offerings to better meet our community's needs, ensuring enhanced security and stability without the burden of rising costs. Our comprehensive approach includes upgrading infrastructure, streamlining services, and introducing new internet packages that cater to our diverse community.

With OntarioNet, the City will leverage its robust fiber network to support future initiatives, such as improved emergency services communications and advanced traffic management systems, driving forward our community’s development and connectivity.

For any questions about the transition or to schedule your service switch, please contact our dedicated care team. We are here to ensure a smooth transition and an improved Internet experience.

Read our FAQs Here